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Frequently Asked Questions
Quick answers to common questions
How long does it take to receive airtime?
Airtime is delivered within seconds after successful payment confirmation.
What payment methods do you accept?
We accept mobile money, credit/debit cards, and bank transfers for your convenience.
Can I top up for someone in a different country?
Currently purchases can only be made to and from Ghana numbers. Soon, you will be able to send airtime to anyone, anywhere in the world across all supported networks.
Is there a minimum or maximum top-up amount?
Minimum top-up is ₵1, and maximum depends on your network provider's limits.
What if my transaction fails?
If a transaction fails, you will not be charged. If you were charged, contact us immediately for a refund.
Do I need to create an account?
No! You can make purchases without signing up. However, creating an account helps track your transactions.